Where is the store based?
What is this store's return and exchange policy?
At this time we don't offer returns, refunds, or exchanges. However, if something is wrong with your order, please contact us at firstname.lastname@example.org.
Do you accept orders placed outside of the US?
Yes, we ship worldwide!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
** Preorders usually take 2 or more weeks to ship.
What if something is wrong with my order?
In the case that you receive your order and it is in fact missing something you ordered please double check your order receipt on the date of purchase. If the item was ordered but is missing please email us at email@example.com. In your email please include your order number and which was missing from your order. We will happily ensure everything gets squared away!